Blog
Are You (Really) A Good Listener?
Do you want to know something shocking? At least, it was shocking to me. I recently analyzed the data for my Sphere of Influence research on how people use the twelve different interaction styles,
The Downsides of Doing Too Much: Why Multitasking Is Stressful
Imagine working calmly on your latest project, when the phone rings on your desk. “Bad news,” your teammate tells you down the line, “your client needs that work by tomorrow, I’m afraid–a whole week
Denial: A Defensive Response to Stress
Do you often shrug off big events, only to regret it later? Like an angry customer, conflicts at work, or the repercussions of your own mistakes? Or perhaps you put tasks on the backburner,
The Secrets To Effectively and Politely Opposing Others
“Great idea!” “Right on!” Don’t you love hearing that you’re correct? It’s a good feeling when others back you up, share your vision, or can’t wait to implement your suggestions. We’ve all been there!