Blind Spots in Collaboration: When Intention and Impact Don’t Match

Professional silhouette looking at a shadow figure pointing on the wall, symbolizing 360 communication blind spots, self-awareness, and interaction patterns in teams and leadership.

A client recently asked me whether it really adds value to combine self-reflection with 360° feedback. Could I put that added value into numbers? When I looked into the data, I was struck by the output. Every person across four teams had one or more interaction styles on which they either overestimated or underestimated themselves.  […]

Are You Coaching Team Content Or Team Relationship?

Hands holding a notebook with a two-axis diagram labeled Lead, Follow, Content, and Relationship, with Relationship circled several times.

Everyone knows that context shapes behavior — especially in teams. Communication is a perfect example: one person’s influencing style doesn’t just affect their own results; it sends ripples through the whole group. Sometimes those ripples accelerate progress; other times they stall it. What works brilliantly in one context can backfire in another. That’s why the […]

Feedback for the Feedback-Givers: How to Get More Impact From The SOI 360°

Sphere of Influence 360° graphic with thumbs up and thumbs down, symbolizing the do’s and don’ts in 360-degree feedback.

“Isn’t it too confronting?” It’s something many people wonder before a 360° assessment process. But while it’s natural to feel somewhat nervous, almost everyone who goes ahead says the same thing about their feedback: “If it’s true…it’s true. And now I know what to work on.” As a team coach or trainer, you know how […]

Cultivating Connection in Leadership: The Path to Humanizing Our Workplaces

Illustration of a female robot and a human woman holding a heart in her hands

Have you heard of “corporate short-termism?”  It’s the idea that many organizational leaders today are overly focused on bottom-line results and efficiency here and now, while “human” factors—which are essential for sustainability—take a back-row seat. That’s exactly the opposite of what we need as our world and business context becomes increasingly uncertain. Now, it’s more […]

NL