The More You Push, The Less They Listen
Does it sometimes seem like the more you try to make a point, the harder it is to get across? It can be so discouraging – when you’re trying your best to get others on board, and all that effort just seems to be doing the opposite. I’ve been there, and I know how it […]
Stop Assuming, Start Checking
If there’s one thing I’ve learned as a behavioral specialist – it’s that we aren’t mind readers. Did you need an interaction consultant to tell you that? I highly doubt it, but you’d be surprised at how often my colleagues and I find ourselves digging into different cases of miscommunication, only to find assumptions at […]