Want To Connect Better With Others? Here’s How.

Imagine walking into work on Monday morning and being greeted by your boss. “First order of business,” she barks, “I need this spreadsheet done by 5 pm.” How do you think you would feel? Now compare this with another scenario: your boss looks up with a smile and asks you about your weekend. “Did you […]
Stop Assuming, Start Checking

If there’s one thing I’ve learned as a behavioral specialist – it’s that we aren’t mind readers. Did you need an interaction consultant to tell you that? I highly doubt it, but you’d be surprised at how often my colleagues and I find ourselves digging into different cases of miscommunication, only to find assumptions at […]