Dominos No More: Ending The Knock-On Effects of Stress

Picture this: you’re sitting at your computer, working away quietly, when your colleague Toby storms past. He slams a huge pile of papers marked “URGENT” on his desk, picks up the phone, and starts barking at another colleague, Yolande, in Accounting: “I HATE when you do ABC…I’ve got enough on my plate right now!” How […]
Trainers: Here’s How To Know Your Group Dynamics In Advance

As a trainer, there’s always a feeling of nervous excitement before you find out who you’ll be working with in a new group. It’s not at all unusual to feel a bit jittery about encountering peoples’ first reactions. How likely are they to show resistance, or will they take a wait-and-see attitude? Do they need […]