Blog
Trainers: Here’s How To Know Your Group Dynamics In Advance
As a trainer, there’s always a feeling of nervous excitement before you find out who you’ll be working with in a new group. It’s not at all unusual to feel a bit jittery about encountering peoples’ first reactions. How likely
Stop Assuming, Start Checking
If there’s one thing I’ve learned as a behavioral specialist – it’s that we aren’t mind readers. Did you need an interaction consultant to tell you that? I highly doubt it, but you’d be surprised at how often my colleagues
8 Do’s and Dont’s For An Adaptive Approach To Communication
What would happen if you were to communicate with your boss the exact same way that you do with your children? If you interacted with your customers the same way as you did with your employees? Interesting thought, right? Perhaps
Why Conflict Is Like Arguing Over An Orange
The other day, I recalled a story I heard as a student. On the surface, it’s a story about conflict—a very specific conflict situation, actually—but it says a lot about how we choose to communicate. And, how conflict is often